On-Site Training, Built Around Your Team
- Adam Schmehl
- Jun 25
- 5 min read
Rolling out new software across a team is one thing when you're preparing for an upcoming pilot and another thing when your client is expecting the deliverable by next week. The common path is trying to figure it out on your own, which can kick off a vicious cycle of trying to play catch-up and feeling frustrated when you can't figure it out. Better than bootstrapping is to send people away to a training, which means flights, hotel nights, and a stretch of days where your crew is learning on practice poles instead of working on billable work.
On-site training changes the logistics. Instead of your team coming to us, one of our Katapult Pro experts comes to you and builds the training around your workflow and the models your team already works in. If you want to see every format first, our training and certification options lay out the full menu.
Training against your real work, not a sandbox
The thing that makes on-site different is the material. When our expert is in your office or out with your field crew, the examples are your poles, your projects, and your standards. We can watch how your team collects in the morning, then run feedback and training in the afternoon against what they actually captured that day. People pick up Katapult Pro faster when the lesson is attached to work they already understand, because there's no translation step later between a sample dataset and the real thing.
That also means the plan is yours. Before the visit, we scope what your team needs to get better at, whether that's field data collection, back office processing, or a specific part of the workflow that keeps tripping people up, and we build the days around it. We'll make suggestions to help your workflow succeed, especially if there are any obstacles keeping you from potential throughput.
Though teams sometimes struggle to lock in for practice data because the stakes are low, we've found that when the stakes are high, the lessons stick.
Where on-site fits among your other options
On-site is one of several ways to get a team up to speed, and it isn't always the right one. It helps to know the alternatives.
Our OSP Field Bootcamp is an intensive in-person program hosted in Dillsburg, PA, and it's a strong fit when you're bringing on field technicians who are newer to the industry and want structured reps. The Office Apprenticeship does the same for back office workflows.
For teams that prefer to move on their own schedule or want to test the waters before jumping all in, self-paced training is available to every user at no cost, and guided virtual sessions cover specific features one hour at a time. If you already hold a Site License, your Continuous Improvement Hours can go toward any training time without a separate engagement.
On-site earns its place when the value is in the customization and the convenience: a whole team in one location, a workflow specific enough that a generic curriculum would miss it, or a schedule that's hard to interrupt for travel.
What on-site usually looks like
Because every plan is scoped to the team, no two visits are identical. A typical structure pairs observation with instruction. We spend time watching how your team actually works, then use that to shape hands-on sessions against your own models rather than training data. When it fits the workflow, we'll split the day so collection or production keeps moving in the morning and training happens in the afternoon, which keeps your team in its normal rhythm instead of pulling everyone out for a full week.
This is also a great opportunity to evaluate your existing training programs. If you're already running a train-the-trainer approach, our team is happy to observe and provide feedback on the program itself.
The practical case for bringing us to you
The logistics tend to favor on-site once you do the math. When a whole team travels for training, you're paying for every seat, every flight, and every hotel night, on top of the days nobody's billable. Sending one of our experts to you often costs less, and it lets you train more people in a single visit since everyone is already in the same place. Because the schedule bends around your operation, your team loses far less time to travel and disruption than a trip would cost.
None of that makes on-site automatically the right call for every situation. A team of 2-6 newer technicians may get more out of the structured setting of a bootcamp. The point is to match the format to the team, and on-site is the one built for training a group, in place, on the work they are already responsible for.
If you've got a team coming onto Katapult Pro, or a crew that could be getting more out of it, on-site training is worth a conversation.
Tell us what a normal week looks like for your team and we'll build a plan around it.
Talk to our team about on-site training | See all training options
Frequently asked questions about on-site training
How is on-site training different from the OSP Field Bootcamp? The Field Bootcamp is a structured program you travel to in Dillsburg, PA, with a set curriculum. This is a good chance to interact with the rest of the Katapult team and learn more about how our teams work together to support your work. On-site training comes to you and is built around your specific workflow and models, which makes it a better fit when you want to train a whole team in place or focus on parts of the process unique to your operation.
Can you train both our field and office teams? Yes. Because the plan is scoped to your team before the visit, on-site training can focus on field data collection, back office processing including photo classification and make ready work, or a mix, depending on what your team needs. While we won't be completing any of your work for you, the time can be spent helping your team while they work on billable projects.
How many people can we train at once? On-site scales with your team since the training happens at your location. We size the plan to your group and scope during planning so everyone who needs the training can take part.
Do we need to prepare anything ahead of time? We work with you before the visit to understand your workflow and goals, and we may ask for access to your models or recent projects so the training uses your real work instead of sample data.
How do we set it up? Reach out to our team at training@katapultengineering.com and we'll talk through your scope, your timeline, and whether on-site is the right fit compared with our other training options.
Bring training to where your team works
Often, your team does its best learning on the work you're on the hook to complete. On-site training puts a Katapult Pro expert in the room with them, against your projects and your standards, on a schedule that doesn't bring the rest of the work to a stop. When you're ready to make a training plan, we'll help you figure out what a visit should cover and how to fit it around your operation.
Email training@katapultengineering.com to plan on-site training today!
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